Department of Public Works FAQ's

FAQ's

Items	Rating
Can I empty sump pump discharge into the sanitary sewer?
Does a vacant parcel have access to the town’s sanitary sewer system?
Does the Town have a dump site for grass clippings, leaves or branches?
Does the Town own and maintain all streets in Henrietta?
Does the Town pick up brush/yard trimmings placed at the curb?
How do I get rid of my old refrigerator or other appliance?
How wide is the right-of-way of my street? Don’t I own all the way to the street?
I have a drainage problem on my property. Who should I contact?
I have a question about my sewer bill or I would like to change my billing address.
Is my home connected to the Town’s sanitary sewer?
My property was damaged by the Town, How do I file a claim?
The sidewalk plow damaged my lawn, who is going to fix it?
The snow plow did some damage to my front yard during the last storm, can you help?
The snow plow hit my mailbox!
The streetlight out in front of my house is out, who do I call?
What is the upcoming construction project for Jefferson Road that I have been hearing about?
When does sidewalk snow removal occur?
When will I receive the program brochure in the mail?
Who do I talk to about a traffic light that does not cycle correctly?
Who maintains the grass circle in the cul-de-sac in front of my house?

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